Recent reports indicate that UnitedHealthcare is required to compensate certain customers with payments of up to $1,000 as part of a class action lawsuit.
The health insurance provider has been in the spotlight for multiple reasons, one of which involves allegations of unauthorized telemarketing calls made to individuals who were neither policyholders nor authorized third-party members.
The lawsuit claims that UnitedHealthcare violated the Telephone Consumer Protection Act (TCPA) by making unsolicited calls without obtaining prior consent. As a result, affected individuals now have the opportunity to claim financial compensation through a legal settlement.
Who Is Eligible for Compensation?
Individuals who received non-emergency robocalls from UnitedHealthcare between January 9, 2015, and January 9, 2019, may qualify to receive a payout. Specifically, this includes people who:
- Were not employees of UnitedHealthcare.
- Had no affiliation with the company as a third-party authorized by an existing client or staff member.
- Received unsolicited robocalls from the company’s Medicare and Retirement Collections Team, Medicare and Retirement Non-Licensed Retention Team, or Community and State National Retention Team.
- Were contacted via LiveVox or Avaya Pro Contact IVR dialing systems.
According to the lawsuit, UnitedHealthcare used automated calling systems to reach individuals who had no relationship with the company, making them eligible claimants under the TCPA class action settlement.
The TCPA Violation and UnitedHealthcare’s Settlement
The Telephone Consumer Protection Act (TCPA) mandates that businesses must secure express written consent from individuals before making robocalls. The lawsuit asserts that UnitedHealthcare failed to comply with this federal law by issuing unauthorized automated calls to individuals who had no previous engagement with the company.
To settle the case, UnitedHealthcare has agreed to a $2.5 million settlement fund. However, the company has not admitted to any wrongdoing or liability. Instead, the settlement aims to compensate affected individuals and resolve the TCPA violation claims without proceeding to a lengthy trial.
How Much Will Each Claimant Receive?
The settlement fund will be distributed among all approved claimants after deducting legal and attorney fees. The final payout per person will depend on the number of valid claims submitted. Expected payments range between $350 and $1,000 per claimant.
| Settlement Details | Information |
|---|---|
| Settlement Fund | $2.5 million |
| Eligible Time Frame | January 9, 2015 – January 9, 2019 |
| Estimated Payout | $350 – $1,000 per claimant |
| Final Approval Hearing | June 20, 2025 |
| Claim Submission Deadline | April 15, 2025 |
To determine the final compensation amount, all claims must be submitted, and the total number of approved applicants will be calculated.
Important Deadlines and How to File a Claim
Key Deadlines for UnitedHealthcare Customers
Individuals eligible for compensation should be aware of the following important dates:
- April 15, 2025 – Deadline to file a claim and object to the settlement.
- June 20, 2025 – Final court approval hearing for the class action lawsuit.
How to File a Claim
Eligible claimants can submit their settlement claims through:
- The official class action lawsuit website.
- The Top Class Actions portal, where further details and forms are available.
To qualify, claimants must ensure they meet all eligibility criteria and provide accurate details when submitting their claim forms before the April 15, 2025 deadline.
The UnitedHealthcare class action lawsuit provides an opportunity for affected individuals to claim financial compensation for alleged violations of the Telephone Consumer Protection Act (TCPA). With a $2.5 million settlement fund, eligible claimants may receive up to $1,000 per person.
Those who received unauthorized robocalls between 2015 and 2019 should act promptly and file their claims before the April 15, 2025 deadline. The final approval hearing will take place on June 20, 2025, determining the final settlement distribution.
Claimants are encouraged to check the official claim portal to ensure they meet all eligibility requirements and submit their applications in time.
FAQs
What is the lawsuit against UnitedHealthcare about?
This lawsuit claims that UnitedHealthcare made unauthorized robocalls to individuals without prior consent, violating the Telephone Consumer Protection Act (TCPA).
How much can I receive from the settlement?
The payout amount depends on the number of claims submitted. Eligible claimants may receive between $350 and $1,000.
How do I know if I qualify for the settlement?
You may qualify if you received unsolicited non-emergency robocalls from UnitedHealthcare between January 9, 2015, and January 9, 2019, and had no prior relationship with the company.
When is the deadline to file a claim?
The deadline to file a claim is April 15, 2025.