Centrelink’s $1,000 Hardship Boost – Eligibility, Application Process

In challenging times, financial support can be crucial for individuals and families facing unforeseen hardships.

Centrelink’s $1,000 Hardship Boost, known officially as the Crisis Payment, offers immediate financial relief to Australians experiencing severe financial hardship due to extreme circumstances.

This comprehensive guide outlines who qualifies for this payment, the application process, required documentation, and answers to common questions.​

Understanding Centrelink’s $1,000 Hardship Boost

The Crisis Payment is a one-off, non-taxable payment designed to assist individuals who are in severe financial hardship due to specific extreme circumstances. It aims to provide immediate financial assistance to help stabilize the situation of those affected.​

Eligibility Criteria

To qualify for the Crisis Payment, applicants must meet all the following conditions:

1. Current Income Support Recipient

Applicants must be eligible for, or already receiving, an income support payment from Centrelink or the ABSTUDY Living Allowance.

Eligible payments include JobSeeker Payment, Youth Allowance, Disability Support Pension, Age Pension, Parenting Payment, and ABSTUDY Living Allowance.​

2. Severe Financial Hardship

Applicants are considered to be in severe financial hardship if their liquid assets (such as cash, bank savings, or shares) are below a specific limit. Generally, this limit is less than $2,500 for singles and less than $5,000 for couples or singles with dependents.​

3. Extreme Circumstance

Applicants must have experienced one of the following extreme circumstances:​

  • Domestic or Family ViolenceForced to leave home due to violence or remained in the home after the person responsible for the violence has left or been removed.​
  • Natural Disaster or Extreme Event: Compelled to leave home because of a disaster or event that makes it unreasonable to return in the foreseeable future.​
  • Humanitarian Entrant: Arrived in Australia as a humanitarian entrant for the first time.​
  • Release from Prison or Psychiatric Confinement: Released from confinement after being held for at least 14 days.​

4. Residency Requirement

Applicants must have been in Australia when the extreme circumstance occurred and when they submitted their claim.​

Application Process

  1. Timing: Applications must be made within seven days of the extreme circumstance occurring or release from confinement. Late applications may be rejected.​
  2. Application Methods:
    • Online: Through the Centrelink account linked to myGov. This is the fastest and most convenient method.​
    • In-Person: Visit a Centrelink service centre with all required documents.​
    • Phone: Call the Centrelink Employment Services line or the Disability, Sickness, and Carers line.​
  3. Required Documentation:
    • Proof of Identity: Government-issued ID (e.g., driver’s license or passport).​
    • Proof of Extreme Circumstance: Police report, medical certificate, eviction notice, or a statement from a social worker.​
    • Financial Information: Bank statements showing current financial situation.​
    • Residency Proof: If applicable, proof of residence status in Australia.​
  4. Approval and Payment: Once approved, the payment is usually deposited directly into the applicant’s bank account within a few days. It is a one-off payment and is non-taxable, meaning it will not affect other Centrelink payments or benefits.​

Payment Details

The amount received under the Crisis Payment depends on the specific situation and income support payment.

It is typically equivalent to one week of the maximum basic income support payment or ABSTUDY Living Allowance. As of September 2024, this can be up to $1,000, depending on eligibility and financial situation.​

Example Calculation:

  • JobSeeker Payment: If receiving the maximum rate of $749.20 per fortnight, the one-off Crisis Payment would be $374.60.​
  • Age Pension: If receiving the maximum rate of $1,064 per fortnight, the one-off payment would be $532.​

Summary Table

FeatureDetails
Payment AmountUp to $1,000, depending on individual circumstances and income support eligibility.
PurposeTo assist Australians facing severe financial hardship due to extreme circumstances such as domestic violence, natural disasters, or release from confinement.
Eligibility CriteriaMust be receiving income support from Centrelink or ABSTUDY Living Allowance, experiencing severe financial hardship, and have faced an extreme circumstance.
Application DeadlineMust apply within seven days of the extreme circumstance occurring or release from confinement.
Approval SpeedTypically processed within a few days, with funds disbursed directly to the applicant’s bank account.
Official WebsiteServices Australia – Crisis Payment

FAQs

Who is eligible for the Centrelink $1,000 Hardship Boost?

Individuals receiving income support payments from Centrelink or ABSTUDY Living Allowance, experiencing severe financial hardship, and who have faced an extreme circumstance such as domestic violence, natural disasters, or release from confinement.​

How do I apply for the Crisis Payment?

Applications can be made online through a Centrelink account linked to myGov, in person at a Centrelink service centre, or by phone. Ensure all required documents are provided, and apply within seven days of the extreme circumstance.

How long does it take to receive the payment?

Once approved, the payment is usually deposited directly into the applicant’s bank account within a few days. Processing times may vary depending on individual circumstances.

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